Responsible Gaming at cv880 — Play Smart, Stay Safe

At cv880, we believe that online gaming — whether cricket betting, live casino, slots, or crash games — is a form of entertainment, not a means of making money. The vast majority of our players in Dhaka, Chittagong, Sylhet, and across Bangladesh enjoy their gaming experience responsibly, setting clear limits and treating every session as leisure time. We want to ensure it stays that way for every single person who uses our platform.

Responsible gaming means understanding the odds, accepting that losses are part of the experience, never chasing losses with larger bets, and always keeping gambling within the limits of what you can comfortably afford. It means setting time and money limits before you start, and sticking to them even when sessions are going well. cv880 provides a range of tools specifically designed to make these habits easier to maintain.

Gambling is not suitable for everyone. If you have a history of addiction, mental health challenges, or financial difficulties, we strongly recommend seeking professional advice before using any gambling platform. cv880 takes these concerns seriously and has built practical tools into the platform so that any player who needs to take a step back can do so quickly and easily, at any time of day or night.

Problem gambling can develop gradually and is not always easy to recognise, especially in the early stages. The following signs may indicate that gambling has begun to have a negative impact on your life or the lives of those around you. If several of these apply to you, we strongly encourage you to use our self-exclusion or cool-off tools immediately, and to seek professional support.

If you recognise more than two or three of these signs in your own behaviour, please do not wait — activate a cool-off or self-exclusion period right now, and reach out to our support team or a professional counselling service. Seeking help is a sign of strength, not weakness. cv880 will fully support any player who decides to take a break from gaming.

Self-exclusion is the most powerful responsible gaming tool available at cv880. When you self-exclude, your account is immediately suspended — you cannot log in, place bets, make deposits, or access any gaming content on the platform for the duration of the exclusion period you select. All pending withdrawals of genuine winnings will be processed normally.

Self-exclusion periods available are: 1 week, 1 month, 3 months, 6 months, 1 year, and permanent. If you choose permanent self-exclusion, your account will be closed and cannot be reopened under any circumstances. For temporary exclusion periods, your account will not be automatically reactivated at the end of the period — you will need to contact support and confirm that you wish to resume, following a mandatory brief review to ensure you have had sufficient time away.

To activate self-exclusion immediately, either use the self-exclusion tool in your account settings or email [email protected] with the subject line "Self-Exclusion Request". Your request will be processed within 24 hours, and during that period your account will be placed into a restricted state preventing new deposits and bets. If you feel you are in urgent need of exclusion, state this clearly in your email and our team will prioritise your request.

Protecting children and young people from exposure to gambling is one of cv880's most fundamental obligations. The platform is strictly for players aged 21 and above. We enforce this through mandatory age verification at registration: all players are required to submit valid government-issued identification documents before their accounts are fully activated and before any withdrawals are processed. Unverified accounts have strict deposit limits applied automatically.

• Never share your cv880 account login credentials with anyone, including family members under the age of 21.
• Keep your device password-protected and do not allow minors to use any device on which you are logged into cv880.
• Use parental control software on shared family devices to block access to online gaming platforms.
• Log out of your cv880 account fully after every session, especially when using a shared or public device.

If you suspect that a minor has accessed cv880 using your account or any other account, please report this to [email protected] immediately. cv880 will investigate all such reports and take appropriate action, which may include account suspension pending further identity verification.